This insightful book examines job quality and satisfaction in the context of modern working lives in Britain, offering crucial insights for humanising HR practices across various professions.

Redefining Good Work

In an era where job satisfaction is increasingly linked to overall well-being, Mapping Good Work presents a compelling analysis of what constitutes quality employment. Research indicates that nearly 85% of employees worldwide report feeling disengaged at work, underscoring the urgent need to redefine how we perceive “good work.” The authors leverage decades of statistical data to challenge traditional notions of job quality, arguing that subjective experiences of workers often reveal deeper insights than mere metrics like pay and job security. Their approach highlights the importance of examining work through the eyes of those who perform it, rather than relying solely on external indicators.

The book thoughtfully dissects the nuances of job satisfaction across hundreds of occupational groups, revealing why certain roles provide a greater sense of fulfilment. By incorporating a diverse array of examples, the authors illustrate that the factors contributing to job satisfaction often extend beyond compensation. They advocate for policies that foster genuine job satisfaction, presenting a strong case for humanising HR by prioritising employee well-being and meaningful engagement in the workplace. This perspective is particularly timely, as organisations strive to adapt to the changing landscape of work in the post-pandemic world, where employee expectations for meaningful work continue to rise.

While I sought out weaknesses in this insightful study, I found none; the authors deliver a well-researched and engaging analysis of the complexities of job satisfaction. Those resistant to exploring beyond traditional metrics of job quality may find this book less appealing, while HR professionals and organisational leaders seeking to enhance employee engagement will find it indispensable. The themes presented here echo Daniel Pink’s Drive, which emphasises the significance of intrinsic motivation in fostering a satisfying work environment. Reading Mapping Good Work is akin to discovering a treasure map leading to the hidden gems of fulfilment within the modern workplace.

About the Authors

Mark Williams is a Reader in Human Resource Management at the School of Business and Management at Queen Mary University of London. Ying Zhou is a Reader in Human Resource Management at Surrey Business School at the University of Surrey. Min Zou is an Associate Professor in Human Resource Management at Henley Business School at the University of Reading.

Engage with Us

• How do you define good work?
• What policies do you think could enhance job satisfaction in your workplace?
• How can HR professionals better support employees in finding fulfilment at work?